The Business & Decision Offering

Business & Decision’s CRM division has developed, in addition to its various other offerings, industry-specific know-how as regards the Banking, Mutual Companies and Insurance Companies sector:

• Multi-channel marketing, Retail banking

Banks/Insurance Companies’ sales and relationship positioning impacts upon their needs. It especially determines the importance of the customer services representative's role:

• Distribution platform in mutual insurance companies

(sales, services, marketing, management)

• Sales and CRM:

- Private Banking, Private equity, family office
- Asset Management
- Investment Banking

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