Telcom & Media sector challenges

The Business & Decision Offering

Telecom and Pay TV operators

• Inbound and outbound multi-channel marketing, real time
• Sales Process, order to cash (Subscribers' management)
• Distribution partners management (PRM)
• Products catalog, offerings management, configurators
• Field services, Contact centers
• Billing, provisioning, commissioning, etc., Information System integration
• Sales, marketing and customer service performance management

Advertising space sales in the media (press, radio, web, television)

• Sales process management
• Management of sales representatives' activities
• Sales performance management

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