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With over 600 employees across the world (19 countries), Business & Decision's CRM consulting team can currently claim: - Over 350 customers
- Approximately 800 projects
- Successful experiences in all fields of Customer Relationship
- True recognition from the market and analysts
- A constantly increasing turnover
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CRM Solutions
Taking full advantage of its dual expertise on tools and business, Business & Decision helps its customers place CRM at the heart of their information system, all the whilst making the most of the latest breakthroughs, so that it can become an essential part of value creation:
• Customer loyalty enhancement
• Customer value increase
• Segmentation and scoring,
• Multi-channel marketing campaigns management
• 360-degree customer view
• Sales force automation
• Order management
• Demands forecast
• Contact center...
Read more about our proposed solutions: | Multi-Channel Marketing: | | | "Our mission: To use all of the contact points and channels to improve your communication and interaction with customers during their whole life cycle." Read more | | | Enterprise Marketing | | | "Our mission: To use our marketing information systems know-how to boost your relationship marketing: to bring to you the market's latest innovations, and help you improve your sales efficiency." Read more | | | Customer Relationship Management | | | "Our mission: To support you in the definition and implementation of your Customer Relationship Management effort." Read more | | | Customer Strategy Execution | | | "Our mission: To support you in the definition and implementation of your Customer Relationship Management effort." Read more | |
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