Consulting

Identify value, elaborate the business case.

Customer relationship strategy and management consulting Business Case framework and definition: feasibility studies and return on investment analysis Processes and IT environment audits Project management Online Marketing strategy definition Data governance and Master Data Management

Benchmarking, tools and providers selection support, architectures definition

System Integration

System design and implementation

• Functional expertise, per field or industry
•  Business Process Management
• Technological architecture and expertise
• CRM software package integration methodology (On Premise and SaaS)
• Information Systems integration
• Projects Management
• On site intervention, near-shore and off-shore development
• Creative design services

Change Management

Application adoption cycle for users:

Managing Changes:

	• Transfer of knowledge to project and action teams as regards rare or complex cases • Organizational and human impacts measure • Communication plans definition • Change management and deployment strategy • End-user training

Service Centers

Service centres are comprised of highly skilled and experienced Consultants, who work in teams dedicated to helping customers develop their projects and to support their strategies. These teams are organised around skill centres that span multiple business activities and simultaneously manage the priorities and coordination of a wide range of projects. These teams typically develop and standardise the infrastructure, governance and management practices that provide project frameworks.

For more information, go to:

Managed Marketing Services

RightDelivery

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