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With over 600 employees across the world (19 countries), Business & Decision's CRM consulting team can currently claim:
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Business & Decision's CRM ConsultancyBUSINESS & DECISION NORTH AMERICA ANNOUNCES THE SUCCESSFUL GO-LIVE OF MICROSOFT DYNAMICS AX AT DEVILBISS HEALTHCARE, A GLOBAL MEDICAL DEVICE COMPANY - Enterprise solutions09/09/2010 Wayne, PA, 9th September, 2010
As part of the separation from Sunrise Medical, DeVilbiss sought to select and implement a global solution well suited to the needs of a successful medical device manufacturer. As a part of the separation process, DeVilbiss had only a short window of access to the parent company's systems and therefore needed to select and implement a new operating backbone in a compressed timeframe.
The Solution footprint includes Microsoft Dynamics AX 2009, FRx 6.7, RFSmart Data Collection, and MOSS 2007 (SharePoint) along with the complete implementation services associated with delivering the solution footprint globally. The primary reasons for choosing Dynamics AX were its complete suite of functionality that covered everything from manufacturing through to international financial consolidation; the compelling benefits of the total MS technology stack; the inherent flexibility within the AX platform and supporting technologies; and the overall cost effectiveness of the complete solution.
During the analysis of DeVilbiss' needs and the subsequent proposition of the Microsoft solution, Business & Decision played a vital advisory role and demonstrated the business understanding and insights that DeVilbiss felt made B&D the right choice to implement the solution. The implementation project had a broad functional scope that needed to be deployed in a tight timeline. The initial Phase 1 required that all business operations in the US headquarters and the largest part of the European operations go live in a 6 month window. This goal was successfully achieved and DeVilbiss went live in July 2010 as planned. Phase 2 of the project will be to roll out the solution to the balance of the DeVilbiss operations.
Steve Amelio, CFO at DeVilbiss comments, "The implementation project was such a great success due to the close collaboration between DeVilbiss and B&D. Both sides brought their top talent to the table and the teams worked tirelessly to achieve the goals".
Going live in the timeline planned allowed DeVilbiss to end its dependency on existing systems and to begin to operate as a completely independent entity. Not only did the implementation project go live according to plan, with very minimal issues, but DeVilbiss has already begun to see business process improvements. Enhanced financial visibility as well as an overall increase in business process efficiency has already been realised. As a direct result, DeVilbiss has experienced an increase in shipping throughput that has exceeded those possible on their legacy systems.
Continuing, Amelio comments, "Selecting the right systems integrator that could support its strategic business initiatives and that would enable a quick start-up as an independent business, meant that B&D was an excellent fit. B&D's global presence, deep Life Sciences expertise and extensive Dynamics deployment experience allowed DeVilbiss to drive forward with the spin-off without having to worry about our future information technology platform."
About DeVilbiss
DeVilbiss Healthcare is a world leader in the design, manufacture, and marketing of medical products that address the respiratory needs of patients in institutional and homecare settings. DeVilbiss products are manufactured in the United States, Europe and Asia and are distributed in more than 100 countries around the world.
For more information please visit www.devilbisshealthcare.com
About Business & Decision
Business & Decision is an international Consulting and Systems Integration (CSI) company. It is a leader in Business Intelligence (BI) and Customer Relationship Management (CRM), and a major player in e-Business, Enterprise Information Management (EIM), Enterprise Solutions as well as Management Consulting. Business & Decision contributes to the success of customer projects by driving maximum business performance. The company has a reputation for functional and technological expertise and has forged partnerships with all of the key technology vendors. Located in 18 countries, Business & Decision currently employs 2500 people worldwide.
Additional information is available at www.businessdecision.us
Contact
Business & Decision, Inc. Ian Thurbon VP Sales Strategy and Marketing Tel: + 1 602-343-8278 Email: ian.thurbon@businessdecision.com
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